I have bought a number of gifts for friends from this lady. Her service has been first class every time, discreet & delivered promptly. I can fault her or the goods & would definitely recommend using the knicker fairy for ordering lingerie & adult toys.

The Knickerfairy is the only one I buy my pretty things from. I’m in Canada and delivery is always quite fast and I’ve always gotten the most amazing service from her. Order from her you won’t regret it!

I have ordered before, usually as gifts for friends. Placing the order was super easy and could not have been quicker to do.

Definitely one site I’ll be returning to treat friends

I’ve bought various items for different people from Lottie. Toys, lube, lingerie you name it I’ve probably bought it. No matter who it’s for Lottie is quick, efficient and always does her best to make things as smooth as possible. I bought 3 different items for 3 different people and Lottie took care of everything, all I needed to do was say “I want x,y,z for a,b,c” and Lottie took care of it when I paid. She is a super star ⭐⭐⭐

As a gifter, I’ve used the Knicker Fairy’s services for several years. Always timely, informative and courteous, I highly recommend her. Her dedication to helping put lovely items into the hands of lovely people is exemplary! Thank you so much for providing this valuable service, and for doing it so well.

Lottie is very knowledgable on the products she sells and is always helpful when asked questions. The service provided is always great and delivery quick. No faults at all.

Always fantastic service. The Knicker Fairy is always my first port of call for my lingerie needs!

Second to none service, with prompt, friendly and honest assistance. Have purchased several beautiful pieces of lingerie from The Knicker Fairy over the years and with service like this why would you buy from anywhere else. Give her a try n see for yourself

TKF is always very helpful and quick to respond so buying through her is straightforward. Plus she is very discreet when you #TreatYourFaveTweeter 😉
And the ladies all love her many and varied goodies 🙂
Jonno

I’ve been a customer of The Knicker fairy for a couple of years now and cannot recommend her highly enough. She is extremely helpful, very friendly and knows her customers. She’s my first port of call for lingerie or when I want to treat friends (yes, she does gift vouchers too!). Sometimes I think she knows my sizes and what will suit me better than I do! She replies promptly and is patient with those of us who can’t make up their mind..!
Delivery is always quick and packaging is discrete. I can’t see myself going elsewhere now.
Thanks Lottie!

Absolutely fabulous service, delivered quickly, kept up to date through emails, would definitely recommend if you want to treat someone to something special!

Lottie is incredibly helpful, professional and a joy to deal with. She helps out gifters, she accommodates our wishes and puts up with (my) inability to use technology.

She’s friendly, patient, helpful and wonderful

13/10 would recommend ⭐️⭐️⭐️⭐️⭐️

Lottie was so helpful with her advice and knowledge.
The present she helped me buy was perfect and well received.
She knows her stuff.
Thanks Lottie
Wilf Xx

I have been purchasing all of my lingerie from The Knicker Fairy for the last 2/3 years, her advice is always spot on, no question goes unanswered. The service she provides is second to none, would recommend her each and every time…no matter what your request, she’ll sort you out with no fuss. Always a pleasure to shop with, a total ⭐

I love Ann summers stuff!.. I find it to be the best fit fit me.. but, I can never find what I want on other wishlists, so ‘knicker fairy’ is ideal for me as a lingerie only alternative for fans to buy from, and our knicker fairy lady is so easy to deal with… much appreciated ?? xxx

Lottie and her team are fabulous. My go to group for anything lingerie related. And the toys are good too!

Thanks Lottie!

Really helpful, great advice and so easy to deal with. Always makes it so easy to order

Wanted to order a surprise for a friend , and I’d seen some of the tweets from Lottie’s happy customers . She was incredibly helpful with sizing , styles and what might be appropriate . Super discreet and light speed delivery ! my friend was really pleased with the selection , it fits perfectly and looks amazing . Thank you !

I’ve been buying from Lottie for around four years and have always had great personal service. Offers straightforward and honest advice on products and sizing when asked.

I stumbled across @theknickerfairy on twitter and thank God I did! I have always bought direct from Ann Summers previously but thought I would give something new a try as I needed a little advice. The service and friendliness of @TheKnickerFairy couldn’t have been better. I was worried that I might be asking too many questions or that I should know exactly what I wanted before making contact. Neither was the case. I was suggested items to meet my needs and offered support and advice on them too and not in a pushy sales way. Anyone who is remotely contemplating ordering something from Ann Summers needs to visit @TheKnickerFairy as she is AMAZING!! Delivery is quick and discrete and the customer service is wonderful. I’ve even set up a wish list …. I now just need someone to buy something for me lol ? thank youx @TheKnickerFairy keep working your magic xx

Cant fault tbe fairy. I have bought things on numerous occasions for my wife and the service is amazing.No feeling awkward about what fits and sizes etc like some places do to us blokes.Won’t go anywhere else and would reccomend her to anyone.Keep up the outstanding work ?

Incredibly helpful,made ordering so easy and hassle free. Discreet and very quick delivery. Will definitely order from the knicker fairy again. Dave

A longtime friend wanted to gift me so sent the link over. Easy to do and discreet. First time I have done that so really impressed. Look forward to receiving it and loved the personal message. Thank you Lottie for the wonderful service as usual.

I’ve bought quite a bit from The Knicker Fairy now, not only for myself but for a few friends as well.
What can I say, she’s helpful, caring, funny. She gives you the feeling that you are important as a customer but as a friend too!
The service she provides is better than a personal shopper in a high end store!
Thank you for making us feel utterly gorgeous, and I for one will continue to support you.

Quick and easy to use. Never had any issues Always fast delivery service cannot fault it.

Bought from Lottie a few times and always get phenomenal service. Very helpful at all times. If you’re buying off someone’s wishlist she’s 100% discreet for both parties. All in all she is an absolute diamond.

Brilliant speedy service! Excellent advice available too!

Awesome service, friendly and lots of choice and sizes

Very good site for mens garments

The KinckerFairy is fantastic, her customer service is beyond reproach, I have always found her to be very helpful and great interactions with myself.

I have purchased a few items fir gifting and the KnickerFairy has been exceptional everything. I cannot thank her enough for her helpfulness and quick response.

Every time I have bought something from the site, or asks a question, the communication and updates have been excellent.
It’s always been a really easy process to buy here and to get any info I need.
5* service.

I love how the process of ordering items is so easy and simple. Also the recipients of the gifted items have always said that the quality is nice and beautiful

I purchased the Wildflower set with my bonus ball winnings and it is utterly stunning! The colours are so vibrant and the fit is perfect. So much so I’m going to buy the matching waspie too.

The sexy lace range is my go to for comfortable, everyday underwear. The colours are fantastic and this aqua colour is so pretty. The fit is always spot on and reliable. There’s a lot to be said for that!

Wow! The colours are vibrant and the fit is perfect. Excellent service from The Knicker Fairy,s always

I’ve had a number of items from the Knicker Fairy over the past few years – not only is the quality great, Lottie herself is wonderful! Whether it’s advice about sizing, returns, helping friends to buy things for me – she always goes out of her way to help.

A brilliant service from start to finish,
Nothing is to much trouble,
Easy to follow website,
If order cannot be for filled will email and let you know, allowing you to choose something else